Question 1

Installation Work

Accepted Answer

a)   All electrical installation work will comply with BS7671: 2018 – Requirements for Electrical Installations (The IET Wiring Regulations - 18th Edition).

b)   All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

c)   Where work is to extend or modify existing circuits, costs quoted/estimated assume that the existing installation is in an adequate condition and complies with minimum current regulations. Any works required to bring the necessary parts of the existing installation up to standard will be at additional cost.

d)   Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking/conduit.

e)   Where carpet or flooring coverings may require lifting to allow concealed installation work, time & cost allowances shall be made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost to affect a fully satisfactory reinstatement.

f)    Where agreed prior to work commencing, chases to walls, etc. will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.

g)   All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary.

h)   Whilst undertaking the installation work at the property, the client is required to provide water and power free of charge.

Question 2

Exclusions

Accepted Answer

a)   Clearing and/or moving of furniture and other items blocking access to work areas are not included.

b)   Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc.) are not included, except as outlined in 1d, 1e and 1f above.

c)   Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

d)   Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is included but may incur additional costs.

Question 3

Extras and Variations

Accepted Answer

a)   All extras and variations must be agreed in writing prior to commencement.

Question 4

Pricing

Accepted Answer

a)   The costs quoted/estimated assume continuous and unhindered access to the site by prior arrangement with you.

b)   Unless stated otherwise, work will be carried out during standard working hours (including Travel) between the hours of 08:00 hrs. 17:00 hrs. Monday to Friday inclusive. Work required outside these hours may attract out of hours premium rates.

c)   Any additional work not covered in our quoted/estimated costs will attract additional time charge rate of £45.00 per hour plus materials cost and VAT.

d)   All figures quoted/estimated are subject to VAT at the prevailing rate.

e)   All figures quoted/estimated are valid for a date of 30 days from the date of the estimate or quotation.

Question 5

Deviations from Building Regulations and BS7671

Accepted Answer

a)   All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.

Question 6

Risk and Title of Goods and Property

Accepted Answer

a)   The risk in all goods supplied shall pass to the Client upon delivery.

b)   All goods supplied shall remain property of Dowrick Electrical Ltd until all sums due have been paid in full.

c)   The client is responsible for ensuring that the property is insured for the duration of the installation work.

Question 7

Warrantee

Accepted Answer

a)   Dowrick Electrical Ltd warrants its installation work to be defect free for a period of twelve months from invoice date. Such cover does not extend to goods not supplied by Dowrick Electrical Ltd, physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.

Question 8

Payment

Accepted Answer

a)   Unless agreed in writing payment in full must be made to Dowrick Electrical Ltd within 14 days of invoice date.

b)   Stage payments may be requested by prior arrangement where planned works are undertaken at intervals in excess of 30 days.

c)   We reserve the right to request stage payments from you in the instance where works are undertaken at intervals in excess of 30 days.

Question 9

Dispute Resolution

Accepted Answer

a)   In the event of a dispute, mediation is to be the preferred method of resolution.